Head Office :
0138323187
Jeddah :
0536706676
Riyadh :
0501379877
DAMMAM :
0537366641
Saudi Union for Cars and Motorcycles is committed to protecting the privacy of app users and safeguarding their personal data. This policy explains how data is collected, used, and protected in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).
Data you provide directly: Full name, mobile number, email address, national ID or residency number, home address, and payment details.
Vehicle data: Information about your registered vehicles such as license plate number, chassis number, and maintenance history.
Automatically collected data: IP address, device type and operating system, app browsing history, and location data (with permission).
Communication data: Customer service conversations, complaints, and reviews.
We use the data we collect to:
Provide and improve app services, process orders and bookings, send notifications related to orders, maintenance, and offers, personalize user experience based on interests, ensure security and protect against fraud, and comply with legal and regulatory requirements.
The company does not sell or lease your personal data to any third party. Data may be shared only in the following cases:
With authorized service partners (such as insurance companies, financing entities, and licensed maintenance centers), with electronic payment providers to securely complete your transactions, when required by a court order or official government request, or to protect the company's rights and user safety.
The app requests access to your location to identify the nearest service center, track delivery requests, and provide personalized offers based on your area. You may revoke this permission at any time through your device settings.
The app uses cookies and similar technologies to enhance user experience and analyze performance. You can manage these through your device or app settings.
The company adopts the highest security standards to protect your data, including data encryption during transmission and storage (SSL/TLS), firewall and threat detection systems, and restricting data access to authorized personnel only. However, absolute security for any electronic system cannot be guaranteed.
In accordance with the Personal Data Protection Law (PDPL) in the Kingdom of Saudi Arabia, you have the right at any time to:
Access your personal data stored with us, request correction or update of any inaccurate data, request permanent deletion of your data (within legal limits), object to the processing of your data for marketing purposes, and withdraw your consent to data collection at any time.
Our app is not intended for individuals under the age of eighteen (18). We do not knowingly collect personal data from this age group. If discovered, such data will be immediately deleted.
Your personal data is retained for the duration of your account's activity and for the period required by applicable regulations or for legal protection purposes after account closure, after which it is securely deleted.
This policy may be updated from time to time. You will be notified of any material changes via the app or email, and continued use of the app constitutes acceptance of the updated policy.
Saudi Union for Cars and Motorcycles
Email: privacy@saudi-union-auto.com.sa
Phone: 920000000
Kingdom of Saudi Arabia
Contact
Home